Stickers and Spreadsheets to Seamless Signing: Bacchus' transformation with FuseSign

Bacchus Advisory is a 15-person business services firm based in Pyrmont NSW, with a blended team working both onshore and offshore. With three partners and 15 years in operation, the firm manages a steady volume of compliance and advisory work, and with that comes one constant: documents that need signing.

For Bacchus, improving the way documents were prepared, sent, and returned wasn’t just about convenience. It was about reclaiming time, reducing manual effort, and building a smarter workflow.

After implementing FuseSign, the difference has been transformational.

Manual, Time-Heavy Signing

Before FuseSign, the signing process was entirely manual and heavily reliant on a single person.

The team would collate documents, combine them into a single PDF, manually mark signature pages with stickers, and send everything to Lisa to distribute to clients.

From there, follow-up was tracked manually.

The process wasn’t just inefficient, it created bottlenecks during peak periods and placed unnecessary pressure on internal workflows.

"So, you can imagine on the 15th of May for example - you'd go through your work. We've done all these jobs and all we would do all day is send out emails going: can you please sign and return?"

- Lisa Maletta, Partner, Bacchus Advisory

From Two Weeks to Two Hours

When asked about turnaround times before and after implementing FuseSign, the difference was stark.

"In the past it would've taken about a week to two weeks. And now I can get it all done within two hours."

- Lisa Maletta

What once required constant manual reminders, email follow-ups, and repetitive admin has now become a streamlined, automated workflow.

The result is faster turnaround, fewer delays, and a smoother experience for both the Bacchus team and their clients.

The Easiest Implementation Yet

Having undertaken around 20 system migrations over the past four years, Bacchus had significant experience implementing new technology. FuseSign stood out above the rest.

For Lisa and the Bacchus team, migration fatigue had well and truly set in, but FuseSign's implementation process was refreshingly simple.

For a firm managing multiple systems and workflows, ease of setup was a serious factor in their decision.

"FuseSign was absolutely the easiest migration we've ever had. They integrate not only with XPM but also with our CAS 360 so it's been great."

- Lisa Maletta

Non-Negotiable Integration

For Lisa, integration wasn't a "nice to have" - it was essential. Without it, it would mean that she would have to do a lot of additional work rebuilding their entire database.

"Rebuilding a database isn't an efficient use of time for anybody in a 15 person firm. We needed to make sure our database is centralised and updates firm-wide automatically without busywork."

- Lisa Maletta

This endeavour wouldn't just waste a significant amount of time but also offer a significant risk of inconsistency due to human error, something a 15-person firm couldn't afford.

Instead, FuseSign's integration with Xero Practice Manager and CAS 360 ensured a single source of truth.

The ability to eliminate duplication and manual syncing has helped Bacchus maintain accuracy while reducing administrative overhead.

A Smarter, Scalable Way Forward

For Bacchus, FuseSign didn’t just replace stickers and email reminders, it reshaped the way the firm operates.

By integrating seamlessly into their existing cloud ecosystem, FuseSign has:

Eliminated manual signing bottlenecks
Reduced turnaround time from weeks to hours
Removed the need for database duplication
Improved internal efficiency across onshore and offshore teams
Delivered a smoother client signing experience

What was once a repetitive, manual process is now automated, consistent, and scalable.

For a growing business services firm handling high volumes of signed documents, that change has been nothing short of revolutionary.

Want to Simplify Your Signing Process?

Ready to see how FuseSign can support your firm’s next step? Book a demo or start your free trial today.

Stickers and Spreadsheets to Seamless Signing: Bacchus' transformation with FuseSign

Manual, Time-Heavy Signing

From Two Weeks to Two Hours

The Easiest Implementation Yet

Non-Negotiable Integration

A Smarter, Scalable Way Forward

Want to Simplify Your Signing Process?

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